Students study hospitality industry, up close
Monday, November 19, 2012 3:31 AM
In an effort to share knowledge of the hospitality industry and donate time in the community, Hilton Chicago/Oak Brook Suites planned events as part of a national company effort called Global Week of Service.
The events were designed to unite team members from Hilton Hotels to “spread the light and warmth of hospitality to our communities,” said Donald G. Hill, director of sales and marketing for Hilton Chicago/Oak Brook Suites. We talk to Hill about the events.
Q: What is Global Week of Service?
A: Hilton Worldwide celebrated Global Week of Service in mid-November in order to focus on demonstrating our blue energy by creating Bright Blue Futures for the youth in our communities during the week. This event unites team members from Hilton Hotels and Resorts, Hilton Worldwide and all Hilton family of brands to spread the light and warmth of hospitality to our communities.
Q: What school was involved?
A: Fourth grade students of Stella May Swartz Elementary School in Oakbrook Terrace joined us for our career day. They worked in all of the departments. Third grade students in the Earthsavers Club came to the hotel on Nov. 14 to “clean out the coins from our fountains of youth.”
Q: How many students attended the interactive class?
A: Approximately 60
Q: So the students were able to learn various hotel disciplines, what did they enjoy most?
A: Students took part in the daily activities within the accounting, engineering, food and beverage, front office, housekeeping, kitchen and sales departments. They particularly enjoyed serving customers in our restaurant, testing the pool water and making reservations at the front desk.
Q: What feedback did you get?
he teachers and students?
A: From an email received from Principal Angie Ross, she said, “The kids were so excited, they loved it! They were still talking about it the day after. A student asked me what my favorite part was too! When asked what job they would like to do, one student said, “all of them.”
Q: There were several other events held. What did they include?
A: Kickoff of the 9th Annual Greeting Card Contest with all of the students of Stella May Swartz School; children to complete art work with hotel to select a winner and present to that individual at a school assembly on Dec. 21.
• Adopt-a-Highway “Clean Up” at 31st Street and York Road.
• Salvation Army Red Kettle Campaign at Walgreens at 22nd Street and Midwest Road.